Walla Walla Public Library

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Frequently Asked Questions

Browse this list to find answers to some of our most frequently asked questions.

Does the library have a Friends group?

The Friends of the Library of Walla Walla meets on the third Thursday of the month at noon at the Library. Friends are dedicated to strengthening and promoting the Public Library, building community and financial support, and encouraging volunteer involvement. Everyone is welcome to join. Learn more about the Friends here.

Does the library have genealogy resources?

The Library has a Pacific Northwest Collection, featuring books about early Walla Walla County and Washington State for in-library use. With your library card, you may also access the online databases Ancestry (in-library only) and HeritageQuest.

Do I have to bring my library card with me every time I use the library?

You are encouraged to bring your Library card each time you visit. If you have photo ID we can look up your card but prefer that you bring your card.

Does the library take donated books or magazines?

The Library appreciates the gift of donated material but it is evaluated with the same criteria used when new material is purchased so we do not always add the items to the Library's collection. Please call for more information.

Why do library cards expire?

Most Library cards expire after two years to give the staff the opportunity to verify that we have the correct and current address, phone number and email information for you.

How do I renew my materials online?

You can renew your materials online at the Library's website by following these steps:

  • Go to the online catalog.
  • Log into your account. Your log in and password were provided when you received your card. If you have forgotten them, call the library at ext 3.
  • Click the renew button to renew an item.

If items did not renew, it may be for one or more of the following reasons:

  • The item has already been renewed twice.
  • The item is on hold for someone else.
  • The item is already overdue.
  • Your total fines have reached the maximum amount of $10.
  • Your Library card has expired.

May I request a book from another library?

If material is not owned by the Walla Walla Public Library we will be glad to consider it for purchase first; if it does not meet our collection guidelines, we’ll borrow it for a $3 fee to cover mailing costs. We can only interlibrary loan books.

What do I do with damaged materials?

If you checked out material which was already damaged, please bring it to our attention when you return it. If you are returning it in the bookdrop, please put a rubber band around it to alert us to damage.

If Library material, checked out to you, has been torn or exposed to weather, or has been damaged in any other manner including missing covers or barcodes, please bring the material to the Circulation Desk so that the damage can be assessed and fees or replacement costs explained.

Does the library offer classes for new computer users?

The Library offers classes on general computer use as well as classes in our media lab, CrewSpace. CrewSpace holds a variety of classes based on producing media. Please check the CrewSpace website for more information.

How can I find out about programs at the library?

The Library has a calendar which lists brief program descriptions as well as dates and times. The Library's Home Page will also direct you to the information that you need or you can call us at and we'll be glad to answer any questions.

Do you have a book club?

Anyone who has a Walla Walla Public Library card is welcome to join the Library's book club. Visitors are also welcome. The Book Club meets the 3rd Wednesday of the month at noon at the Library. Call or check the calendar to verify the time and date and to see what we're reading.

The Library also has other services such as a program called Book-Club-In-A-Bag and DearReader. Read more about our Services here.

Do you have computers I can use?

Please read our Internet Policy

The Library has computers with Microsoft Office Suite and access to the Internet. Use is limited to one session per day and requires a Library card. Computers with Microsoft Office Suite may be used in addition to Internet usage each day. You must have a valid Walla Walla Public Library card to use the computers in the Library. The Library also provides the opportunity for those visiting from out of town (50 miles or more) to use a guest pass with the same time limit. Additionally, there is a terminal available for email use only; it is not restricted to library cardholders.

Printing is 10 cents per page on all computers.

Wireless access is available throughout the Library. You must provide your own computer with a wireless network card.

What are the fines and fees for overdue materials?

The overdue fee for children's materials is 10 cents per item per day.

The overdue fee for adult materials is 25 cents per item per day.

The overdue fee for DVDs is $1.00 per item, per day.

Damaged items are reviewed and assessed charges according to the amount of damage and ability to mend the item.

Library users with material overdue 60 days past the due date will be charged to replace the material as well as an additional $5.00 fee.

The Library can only accept payment by cash or check.

Where do I return materials?

Print materials may be returned inside the Library during open hours. Bookdrops are located in the Alder Street parking lot and next to the Poplar and Alder Street entrances. Bookdrops are emptied before open hours and again at 2:00 p.m.

Only print material may be returned in the bookdrops.

DVDs, Books on CD, and CDs may be returned inside the building or in the special AV “through the wall” return located in the wall by the Poplar Street entrance. Items returned in the AV drop will be checked in the next day.

How do I access my account online?

You can access your account online by clicking "Your Account" on this website or by visiting the catalog’s site at http://catalog.wallawalla.bywatersolutions.com.

You will need your log-in and password. You were given the log-in (usually the last 5 digits of your library card) and the password (usually your last name in lower case letters) at the time you received your card but you can call us or stop in if you have forgotten.

What are the borrowing limits?

You may borrow as many books, magazines, and books on CD as you wish. They are due in 3 weeks.

You may borrow 5 music CDs per day. They are due in 3 weeks.

You may borrow 5 DVDs per day up to a total of 10 checked out at one time. DVDs are due in 7 days.

All library materials may be renewed twice, unless someone is waiting for them. Materials may be renewed online anytime before they are due. You may also renew by phone or in person when the library is open.

What happens if I lost my card?

Lost cards may be replaced for $1.00 at the Library during regular hours. Please bring identifying information with you.

Who can get a library card? (Residency requirements)

Individuals owning property in or living within the limits of the City of Walla Walla are eligible for a free library card.

Individuals living outside the limits of the City of Walla Walla need to purchase a library card to use the Walla Walla Public Library. Those who live within Walla Walla County but not in the cities of Walla Walla, College Place, or Waitsburg are members of the Walla Walla Rural Library District (WWRLD), which will reimburse the $68 cost through the end of 2014.

Those who reside outside Walla Walla County or within the city limits of Waitsburg or College Place are not part of the WWRLD and will not be eligible for the $68 reimbursement.

How do I check my fines?

You may check your fines online at any time, or during regular open hours by phone at or in person.

To check fines online, please follow these steps:

  • Go to the online catalog.
  • Log into your account. Your log in and password were provided when you received your card. If you have forgotten them, call the library at  ext 3.
  • Click the fines tab to view your fines.

How do I suggest a purchase?

We would be happy to consider purchasing specific items for our collection if they meet our collection development criteria. You may make a suggestion online, by phone or in person.

Suggest a Purchase Online

How do I book a quiet or meeting room?

The Library has both meeting rooms and quiet rooms. Meeting rooms are for programs which are open to the public and held during regular Library hours. These meetings cannot be fee-based or involve a private enterprise or sales.

Quiet Rooms are for individual or small group use.

Download our Meeting Room Policy and Release Form.

Reservations must be made by a Walla Walla Public Library cardholder who will be present at the meeting. Please call for more details.

How do I renew my checkouts?

You may renew your materials online, by phone at during regular library hours, or in person. You do not need to bring the materials with you to renew them.

To renew online, please follow these steps:

  • Go to the online catalog.
  • Log into your account. Your log in and password were provided when you received your card. If you have forgotten them, call the library at ext 3.
  • Click the renew button to renew an item.

If items did not renew, it may be for one or more of the following reasons:

  • The item has already been renewed twice.
  • The item is on hold for someone else.
  • The item is already overdue.
  • Your total fines have reached the maximum amount of $10.
  • Your Library card has expired.

How do I place a hold?

You may place a hold online at any time, or during regular open hours by phone at .

To place a hold online, please follow these steps:

  • Go to the online catalog.
  • Log into your account. Your log in and password were provided when you received your card. If you have forgotten them, call the library at  ext 3.
  • Use the search box to search for the desired item.
  • Click the place hold link.
  • Click the place hold button to confirm the hold.

How do I get a library card?

Adults (18 or older) who meet the residency requirement may apply for a library card with a photo ID showing their current Walla Walla address. (Mail addressed to the applicant at their current Walla Walla address will also meet the proof of residency requirement.)

Children (under 18 years) who meet the residency requirement are welcome and are encouraged to have a Library card; they will need a parent’s or legal guardian’s signature on their application.

Download Library Card Applications

Residents 

Non-Residents

Walla Walla Public Library
| 238 E Alder St. Walla Walla, WA 99362

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